Did Armageddon happen and I just missed it?

Either that, or hell must have frozen over.  ‘Cause what happened tonight simply is beyond the realm of possibility.  What, pray tell, happened?  I had a problem with my cell phone…and, we all know what crappy customer service cell phone companies have.  The first guy I got on the phone made me think this was going to be a battle. He basically said “Well, yeah, we screwed up but I can only offer you back half your money because that’s all I am allowed to do.” I cranked up the bitch factor a bit. I was still being pleasant but let him know I wasn’t going to roll over and go away.  When I got the manager on the phone, not only did he resolve all the problems, he refunded more than what I was out. Holy shit was I stunned. This time I can honestly say “Thanks AT&T. You did good.”

2 Responses to Did Armageddon happen and I just missed it?
  1. Another Dreamer
    March 7, 2011 | 1:49 am

    That’s amazing. Seriously. Customer service anywhere generally sucks, and they are always trying to rip you off… that is really amazing.

  2. Quiet Dreams
    March 8, 2011 | 12:04 am

    That explains those pigs that just flew by my window…

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